Permanent Data Deletion Notice: Deleting your FemNest account is permanent and irreversible. Once deleted, all your cycle records, pregnancy history, child health logs, uploaded medical reports, and customized reminders will be permanently removed from our active databases.
1. Overview & Policy
At FemNest, we believe that you have full ownership and sovereignty over your personal health and child records. In full compliance with Apple App Store Review Guidelines (Guideline 5.1.1(v) - Data Collection and Storage) and global privacy standards, we provide immediate, seamless in-app account deletion as well as web/email support options.
2. How to Delete Your Account (In-App Steps)
You can delete your account and all associated records directly inside the FemNest iOS / Android application at any time by following these simple steps:
Open the FemNest App
Launch the FemNest application on your mobile device and make sure you are signed in.
Go to the Profile Tab
Tap the "Profile" tab located on the bottom navigation bar.
Scroll to the Account Actions
Scroll down to the bottom of the Profile page where the account management actions are displayed.
Tap "Delete Account"
Tap the red "Delete Account" button.
Confirm Deletion
A confirmation dialog will appear. Tap "Delete Account" to confirm. Your session will end immediately, and your account and data will be permanently wiped.
3. What Data Is Permanently Deleted
When you execute an account deletion request, the following information is permanently purged from our servers:
- Account Profile & Credentials: Full name, email address, phone number, password hashes, and OTP records.
- Women's Health & Cycle Logs: Period dates, ovulation estimates, symptoms, and cycle history.
- Pregnancy Records: Due dates, trimester logs, gestational weight tracker entries, and risk assessments.
- Baby & Child Records: Child profiles, feeding sessions, diaper logs, sleep tracker history, and growth percentiles.
- Medical Documents & Reports: Uploaded medical lab reports, OCR summaries, and health notes.
- Reminders & Preferences: Medication schedules, vaccination alerts, water tracker goals, and push notification tokens.
4. Data Retention Timeline
Account deletion initiated via the in-app feature takes effect immediately. All active database entries associated with your user ID are deleted in a single atomic transaction. Local tokens stored on your device via SecureStore/Keychain are erased upon completion.
5. Alternative Deletion Method (Web / Email)
If you no longer have access to the FemNest mobile app or wish to request deletion manually, you can contact our privacy and data protection support team:
FemNest Data Protection Team
Email: support@femnest.com / contact@metaqode.co.in
Subject: Account Deletion Request
Requirement: Please send the request from the email address registered with your FemNest account. Manual deletion requests are processed within 24–48 business hours.
6. Contact Us
For any questions or clarification regarding your data rights and account deletion policy, please reach out to us at support@femnest.com.