Commitment to Health Data Confidentiality: FemNest is designed to empower women and mothers with comprehensive health, pregnancy, and baby care tools. We strictly adhere to privacy standards. We do not sell or monetize your sensitive health or personal data.
1. Introduction
FemNest ("we", "our", or "us") provides a specialized mobile application and backend services designed for women's reproductive health tracking, pregnancy journey monitoring, postpartum recovery, baby developmental milestone tracking, and emergency alert assistance.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and medical tracking information when you access our mobile application and related web services.
2. Information We Collect
To provide personalized health insights and seamless care tracking, we collect the following categories of information:
A. Account and Profile Information
- Identity Information: Name, email address, phone number, and password credentials.
- Profile Data: Age, gestational stage, profile photo, and designated care mode (Period Tracking, Pregnancy Care, Postpartum Care, or Baby Care).
B. Health, Cycle and Care Data
- Women's Health: Menstrual cycle dates, ovulation logs, period symptoms, flow intensity, mood, and water intake.
- Pregnancy Records: Due dates, trimester progression, gestational weight, kicking logs, and pregnancy risk markers.
- Baby & Child Care: Child name, birth date, gender, feeding schedules (breastfeeding/formula), diaper logs, sleep duration, growth milestones (weight/height), and immunization records.
- Medical Documents: Medical scan reports, lab test reports, prescription records, and doctor notes uploaded by you for OCR parsing and record organization.
C. Device and Permission-Based Information
- Camera & Photos: Accessed solely with your permission to scan medical reports, capture milestone photos, and upload profile pictures.
- Location Data: Accessed when you trigger the Emergency SOS feature to transmit your live coordinates to your configured emergency contacts.
- Push Notification Tokens: Used to send timely vaccination reminders, medication alerts, hydration notifications, and health tips.
3. How We Use Your Information
We use the collected information for specific, legitimate healthcare support purposes:
- To compute accurate cycle predictions, estimated due dates, and child vaccination milestones.
- To analyze uploaded medical reports and provide structured summaries for your personal health archive.
- To trigger instant emergency alerts with real-time location to your emergency contacts when requested.
- To deliver automated medication, water, and doctor appointment reminders.
- To maintain app security, prevent fraudulent activity, and diagnose backend performance issues.
4. Data Storage, Security and Encryption
We implement industry-standard administrative, technical, and physical security measures:
- Encryption in Transit: All data transmitted between the FemNest mobile application and our backend servers is protected using Secure Socket Layer (SSL/TLS) encryption.
- Secure Device Storage: Authentication tokens and sensitive keys on your mobile device are secured using hardware-backed SecureStore / Keychain.
- Access Controls: Access to user data is strictly restricted to authenticated sessions and role-authorized entities.
5. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal health data to advertising networks, third-party data brokers, or marketing firms. Data may only be shared under the following limited circumstances:
- Emergency Contacts: When you initiate an emergency SOS, your name, message, and location are dispatched to your designated trusted contacts.
- Authorised Healthcare Providers: If you explicitly choose to share your health reports or records with your consulting doctor or clinic via the app.
- Legal Compliance: If required by applicable laws, court orders, or lawful government requests.
6. Children's Privacy
FemNest includes baby care tracking features (feeding, growth, and vaccination logs). All child profiles are created and managed exclusively by parents or legal guardians. We do not knowingly collect personal data directly from children under 13 years of age.
7. Your Rights and Data Control
You maintain complete control over your health information:
- Access and Export: You can review and download your health reports and baby care logs directly in PDF format from the app.
- Rectification: You may edit your profile, care mode, and historical health logs anytime in the app settings.
- Account and Data Deletion: You may request permanent deletion of your account and associated health data by contacting our support team or through the in-app profile management screen.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect improvements in our platform or legal requirements. We will notify you of any material changes via an in-app notice or push notification.
9. Contact Us
If you have any questions, feedback, or concerns regarding this Privacy Policy or your data privacy, please contact our Data Protection Officer:
FemNest Health Privacy Team
Email: support@femnest.com / contact@metaqode.co.in
Website: https://femnest.metaqode.co.in